El Blog del museo Picasso de Barcelona

Museums as part of society – and vice versa

As head of the Visitor Services department I have just spent three days visiting some of the most famous museums in the city of London - the British Museum, the National Gallery, Tate Britain and Tate Modern. In all of these museums I had the pleasure of meeting the heads of the various departments responsible for visitor services and of discussing with them issues to do with guided tours, audio guides, activities, accessibility, complaints, signage and tour management, including others. Like the vast majority of cultural institutions in Britain, these museums believe that art and culture are not a luxury but a part of the DNA ...