Museums as part of society - and vice versa

As head of the Visitor Services department I have just spent three days visiting some of the most famous museums in the city of London - the British Museum, the National Gallery, Tate Britain and Tate Modern.

In all of these museums I had the pleasure of meeting the heads of the various departments responsible for visitor services and of discussing with them issues to do with guided tours, audio guides, activities, accessibility, complaints, signage and tour management, including others.

Like the vast majority of cultural institutions in Britain, these museums believe that art and culture are not a luxury but a part of the DNA of a country or city and, as such, a necessity. Read more »

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Making Museums More Accessible

How can we help blind people see art? Is there a way for people with impaired hearing to hear the power of artistic expression? How can we enable a person with a mental disability get the most out of art? In short, how can we improve access to museums and exhibitions for everyone? These and many more issues were the subject of a very intense Conference Day on 26 October, devoted to learning about and discussing the lines of work and the experiences of art museums to become more accessible. The venue: Gaudi’s building, La Pedrera. The speakers and audience: museum professionals and representatives of various disabled people’s associations.

The findings will be presented at the Museums Workshops: Culture and Best Practices. Accessibility and Inclusion to be held in the Museu Marítim de Barcelona from 4 to 6 November. The following is only a summary of some of the presentations.

A lot of us were looking forward to hearing the speaker from the MoMA, and no one was disappointed. Francesca Rosenberg, Director of Community and Access Programs in the Museum of Modern Art’s Department of Education, gave a clear and complete exposition of the many initiatives they are involved in, such as

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