How do you look after more than 900,000 visitors a year? Taking care of Visitor Services at the Museu Picasso

With close to million visitors a year, open to the public 10 hours a day, six days a week, plus evening activities, like all good museums the world over the Museu Picasso has a great team working in what tends to be known as ‘visitor services’.

The fact is that a million visitors a year isn’t all that much compared with the more than eight million who visit the Louvre, but our museum has something of a handicap in terms of its physical structure of five medieval palaces, connected to one another. A wonderfully rich historical heritage and an excellent example of secular Catalan Gothic architecture, with some wonderful details, the place is a bit of a maze, and it isn’t easy to guarantee a smoothly flowing itinerary.

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